The participant from North Rhine-Westphalia had deposited cash into his casino account working with BTC, after which his account was straight away locked with no very clear clarification.
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The player from Germany requested a withdrawal two months back and Inspite of acquiring their account verified, they have still to get their money. The casino's purchaser support pointed out the guide processing of withdrawals like a reason behind the delay.
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He had sought a proof in addition to a return of his deposit. Soon after our team had attained out to him For more info, he did not reply. Consequently, we have been not able to analyze more and had to reject the complaint.